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We often get resistance to a new way of thinking and approaching design problems, my Lean Six Sigma training taught me, if you look at a process and you can’t see tangilble value, or your client doesn’t see the value. Then that step/artefact is “waste”. A waste of time, a waste of money and a …

Personas are a waste of time” Me “why?, tell me more Read More »

Recently I presented 3 x 3 hour workshops on the subject of Web Optimisation, they were easily the biggest sessions I had run to date and I was excited and nervous at the same time, I really didn’t want the sessions to suck.I learnt a lot about the approach to presenting technical information to a …

With these 3 tips, presenting doesn’t have to suck Read More »