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Posts Tagged ‘client support’

Sunday, August 30th, 2009

New Client Centre

101 Web Technology has launched a new client centre! The new client centre is available by selecting the “Support/Accounts” tab in the client login section (top left of page under 101 logo.) If you have not been sent your welcome email with your login information please contact us and we will arrange to have that information sent out to you. Alternatively there is a forgot password link to retrieve the password for the account.

So we can efficiently work on your requests the client centre allows you to easily lodge a support ticket for any issues you may run into with your hosting or for those clients on a maintainence package you can use the client centre to request updates to your website.

You may also use the support system to upload large files to our server, save the potential issues sending via email and much faster then snail mail.


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